Why Tesla Solar Hasn’t Worked Out The Way Elon Musk Promised

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It’s been five years since Tesla acquired SolarCity for about $2.6 billion. The deal was immediately controversial with some shareholders suing Elon Musk. But fans looked forward to charging their Tesla electric vehicles on sunshine. CNBC interviewed industry experts and recent Tesla solar customers to see how the company is delivering on its promises today.

Correction (October 6, 2021): At 3:30 we incorrectly state that Elon Musk was a majority shareholder of SolarCity and Tesla. The correct statement is that he is a large shareholder, not a majority shareholder.

It’s been five years since Tesla acquired SolarCity for around $2.6 billion.

To convince shareholders to approve the deal, Elon Musk hosted a splashy event in Hollywood, where he held up a shiny roof shingle, which he said was a miniaturized solar panel.

SolarCity was founded in 2006 by Musk’s cousins, Peter and Lyndon Rive. It was backed by Musk who served as chairman of the board at both Tesla and SolarCity. Musk’s aerospace company, SpaceX, had also purchased tens of millions of dollars worth of solar bonds from SolarCity.

“The goal is to make solar roofs that look better than a normal roof, generate electricity, last longer, have better insulation, and actually have an installed cost that is less than a normal roof plus the cost of electricity. Why would you buy anything else?” Musk said at the event in October 2016.

The roof tiles were going to be the next big thing in residential solar, according to Musk, and once Tesla and SolarCity combined, the product would juice the company’s growth while delivering clean energy to homeowners.

After the deal went through, however, new installations by Tesla-SolarCity plummeted.

In the fourth quarter of 2017, Tesla reported a 43% drop in solar deployments compared with when it purchased SolarCity. The company ended up losing its market-leading position in 2018 and now hovers around 2% of the residential solar market, according to Wood Mackenzie. In the first and second quarters of 2021, Tesla installed 92 and 85 megawatts of solar, respectively. That’s less than half of what SolarCity was installing per quarter before the acquisition.

Tesla moved some solar employees to work on building the company’s electric cars and batteries, fired other solar employees, and moved others who had been doing new installations to work on repairs and remediation.

Some of the solar rooftops the company installed caught fire. One employee who raised fire safety concerns internally and filed whistleblower complaints to federal government offices sued Tesla saying it wrongfully terminated him as an act of retaliation.

Shareholders also sued, saying the acquisition amounted to a bailout for Musk and his family’s other businesses.

While the judge won’t deliver his verdict in the derivative shareholder lawsuit until early next year, Musk testified the SolarCity deal was essential to achieve Tesla’s vision. He denied SolarCity had been in dire financial straits before Tesla acquired the business.

Today, there’s growing demand and fresh government support for residential and commercial solar throughout the United States.

But Tesla still isn’t mass producing and installing large numbers of the Solar Roof tiles. Most of the growth in its Energy division has come from its energy storage systems -- from backup batteries for homes to big batteries for utility-scale projects. Most of its residential solar revenue comes from installations of traditional panels.

CNBC interviewed industry experts and recent Tesla solar customers, to find out how the company is delivering on its solar promises. Their experiences were mixed, with customers in Washington, New York and California bemoaning poor customer service and unexpected issues with the installation of their solar panels, and others praising Tesla for making cars and systems that enable them to run on sunshine.

Tesla did not respond to multiple requests for comment on this story.

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Why Tesla Solar Hasn’t Worked Out The Way Elon Musk Promised

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Comentários 5 745

Practical Tips Anos atrás

One of the main problems with Tesla's approach to solar PV was to make it into roof tiles. Because there are fewer parts and less labor for actual solar PV panels, Tesla actually made solar PV *more* expensive, which is the exact opposite of what needs to happen if rooftop solar is to become the new normal on homes.

Amma Sophia Mês atrás

@Jerry Nordland Tesla will succeed.

Star Gazer 2 meses atrás

They also made it far less efficient, compounding the expense of the system.

screenPhiles 3 meses atrás

What I think Tesla was trying to do was make their product more visually appealing - it looks like a regular roof, as opposed to the way traditional solar panels look - and distinctive, which if it were able to bring in at the cost they apparently promised might have been a game changer (and I wonder if their ability to generate power would have been better than a traditional solar roof setup because the panels literally cover the entire roof). That being said, Elon Musk isn't someone to be trusted because it's easy to promise the Moon - or maybe Mars - not so much to actually back those promises up.

Jerry Nordland 3 meses atrás

Part of the savings was that solar panel (conventional) still require a watertight roof below. The solar tiles were to replace that under-roof

Вика Кудрявцева 5 meses atrás

*Love the portability of this solar panel unit. **Generater.Systems** Easy to grab and go and doesn't take up space!*

kennth browne Mês atrás

They charge to much I going do my own cost lest

Charley Tank 10 meses atrás

I'm really glad I watched this, we have Tesla vehicles but decided long ago not to purchase the Tesla solar. The price fluctuations every month the design of our roof portions where solar could be installed, the prices kept jumping from $50,000 to $85,000 and up and once the price jumped to $170,000 we gave up on the Tesla system and went with Synergy Solar and have never had any complaints. They came out estimated the cost drew up plans 2 weeks later they showed up to do the install 2 weeks later the project had finished and 0 problems so far.

Joey 8 dias atrás

@michoacan55 elon scammed his friend

Charley Tank 10 meses atrás

@michoacan55 🤣 he doesn't realize it.

Charley Tank 10 meses atrás

@Costa Marques wait you said *fried* I'm an engineer also but when you wait 14 months for someone to acknowledge you have money and want to spend it on a solar package and they can't even send someone to your house to get an estimate, you know something is wrong.

Costa Marques 10 meses atrás

@michoacan55 maybe, or maybe he is an electric engineer and know more about it than you me and a dozen others who chats here.

michoacan55 10 meses atrás

@Costa Marques your friend got scammed. he just doesnt have enough knowledge on solar so he is satisfied with what he got

kelzuya 3 meses atrás

"...Elon musk promised" When the answer is buried in the question.

J. C. 2 meses atrás

@chad moore Jobs didn't claim to be an engineer. Not like how musk projects himself for the last two plus decades.

I McMillan 2 meses atrás

@Ch1ll1ad D. if you make an impossible target, what you achieve up to that point is still progress. You can't deny the speed of progress in a number of fields under his stewardship

I McMillan 2 meses atrás

@Ch1ll1ad D. Con men don't get self landing space craft into orbit and develop multinational corporations which make profit.

Ch1ll1ad D. 2 meses atrás

@I McMillan hes a very good con man thats for sure

Saxon de Rohan Anos atrás

As someone who has been invested in solar, but cares deeply about aesthetics, I was very excited about the Tesla solar roof when it was first unveiled. The rollout has been extremely long and painful. I love the idea, but the execution has been sorely lacking.

screenPhiles 3 meses atrás

@encinobalboa You don't understand how words work, do you?' Look up infrastructure so that you can stop making yourself look silly. To be fair it's a little late, but whatever.

encinobalboa 3 meses atrás

@screenPhiles Do you know the meaning of infrastructure? Your analogy is all wrong. Solar roof is a building improvement, not a construction project that is meant to support a greater system. Duh,

screenPhiles 3 meses atrás

@encinobalboa No, I don't since I never once mentioned anything about projects like a roadway or a bridge. And speaking of correcting a statement, after you.

LilBitsDK 10 meses atrás

wouldn't it be smarter to have a team doing customer support instead of a team to quell the complaints on social media?

Jean Quad Van Damage Mês atrás

@Petr Soukup If you read the fine print, the only free speech he is interested in is his own.

Aaron Dunlap 2 meses atrás

This is ElRon Mu$k we are talking about here

Petr Soukup 8 meses atrás

But Elon is a "free speech maximalist" .... :))))

Wtf IsDat Anos atrás

This is 100% accurate. I have Tesla panels and two powerwalls. Every step of the process was a clusterflock. Planning, permits, install, inspections...all subpar. My system has never produced over 80% of it's rated capacity, even for a moment, on a south-western facing roof in one of the "desert" states. You'll never speak to the same person twice at Tesla. They have no follow up. Their systems grossly underperform and timelines are meaningless to them. The Silicon Valley fake-it-til-you-make-it mantra is their way of life.

JoeOvercoat 2 meses atrás

@M Pi Elon musk lied about his child dying in his arms, when the child died in its mother’s arms. How can you possibly describe such a person as a good person? Especially since that’s just a one in a long litany of offenses and sins. What the hey?

Aaron Dunlap 2 meses atrás

@Tinto Behold the ElRon Mu$k cultist in its natural habitat 🤣🤣

seattlevkk 3 meses atrás

So Elon goes after twitter instead of getting his house in order. I installed solar a dew years ago and initially assumed tesla would be it. But talking with installers and doing research made me realize that it was a product that wasnt ready and i went with panasonic. Elon does’nt care - he is in the pr game .

SRSOS Channel 2 Mês atrás

He went after Twitter on behalf of his fellow billionaires, who saw Twitter as the biggest threat to their profit margins.

Patrick Corcoran Mês atrás

@seattlevkk I used to manage service for a large residential solar fleet. We would constantly get calls from Tesla customers saying it had been months with no response. Unfortunately because Tesla uses a proprietary racking system, no other solar installers can work on their systems. Every other company uses off-the-shelf 3rd party parts so if they go out of business or don't respond a solar customer can call another company for service.

seattlevkk 2 meses atrás

@Javathat does not mean anything - it’s not the technology where Tesla had issues - Tesla was lacking on the service side of things- both install and service after install. They were mostly using 3rd parties and calls to service would go unresponded. Resuppiers were’nt provded equipment after taking orders and were left stranded etc. The reviews were bad too. Hopefully they’ve upped their game since then.

Java 2 meses atrás

The funny part here is: Panasonic is Musk's solar supplier.

andreo Anos atrás

I will be going solar soon. Perhaps in the next 3-4 years. However, I think I'm going to go the DIY route. It's not hard. The equipment prices are falling and the systems are becoming more integrated and easier to work with. Going this route today I'm looking at about 4k-6k in cost and it will take me a bit more installation time vs having a crew install it.

Patrick Corcoran Mês atrás

I would recommend getting pricing for the install as well as the kits because I have seen companies sell the DIY kits for more than the price of a full install and claim you are saving money. You also need to line up an electrician ahead of time if you need to do a line-tie at the electrical panel or meter.

Dylan 2 meses atrás

You void the panel warranty if not installed professionally.

peter 9 meses atrás

It's really pretty easy (and goes along with what many have stated in comments)- put some money and people into this part of the business. The business model could be sound, but the Tesla businesses always seem to be strapped for money to both grow internally and also to support the business they've sold. The intent was for solar production to be a core business and have both production and storage be separate, but related elements. They in turn would be synergistic with the automobile business to provide for easy means of vehicle charging. I tried to get a Tesla powerwall a couple years ago to go with my non-Tesla solar panel install. Talk about a joke. Installers couldn't get them, then they stopped selling them separately (e.g. without buying Tesla solar panels), then that process even SLOWWWEED DOWN as I understand it due to lack of supply. Tesla is great at conceptualizing products and getting them to initial production, but not great at ongoing production execution and support of what's sold. The former seems to be improving on the automobile production side as new Gigafactories come online, however, their other businesses fail in that regard. Tesla needs to reorganize into lines of business such as Transportation (Automobiles and Trucking), Power Generation (Retail and Commercial), and Power storage (Retail and Commercial), Artificial Intelligence and Robotics, and Physical Infrastructure (the Boring Company), with separate heads for each unit reporting to Elon. I agree he should keep management tree flat, but he cannot DO IT ALL and right now that is pretty evident that he has spread himself very thin. At least with SpaceX he has Gwen Shotwell, but it's unclear to me what amount of managerial activity she actually performs for SpaceX day to day and if she has any say in what's going on with Starlink. SpaceX is ripe for reorg as well to have various business divisions. Each division needs to have its own head and its own level of capital expenditure that is identified and known. They need to grow their businesses separately, but also as a whole. The challenge will be to maintain synergies between business units. They clearly can't do that now so any organizational change would not necessarily make things worse. If they could get all parts of the organization producing goods and services in synchronicity and provide exemplary customer service to go along with the products, Tesla (and separately SpaceX) could be another order of magnitude better as a company.

Moosetick2002 3 meses atrás

If Tesla were that amazing, it wouldn't be strapped for cash. Musk himself could loan the company billions if cash was all that is needed. And banks aren't shy about loaning money when they know they'll get it back at a good return.

en0n 3 meses atrás

He is spreading himself even thinner because of his ego. He now has a new project, to make Twitter profitable while he's driving away the advertisers. How's the boring company doing btw? lol

remytv 5 meses atrás

Better tell Elon on twitter about this. Joking aside, this is what the CEO told his customers to do about bad service from Tesla service centres. The lack of professionalism is already biting them in the back...the various organisation needs better leadership like you said.

Robert Cruikshank Anos atrás

I live in Australia and have a 5kW solar system installed with a 10kWh Sonnen battery. Cost was just under AU$20k (about US$14.4k). Installed in one day, a month after ordering, and now I pay $49 a month for electricity (I'm in a VPP plan with Sonnen Flat) instead of $250 a month which is what I paid in 2018, the last year before I had solar. So it will take about 8.5 years to pay itself off and each year, so far, we've been very close to carbon neutral.

Ian Worley 9 meses atrás

In 2008, I installed interlocking solar roof tiles on newbuild apartment buildings I project managed in the North of England. The product was called C21e and manufactured by a UK company called Solar Century. Years later, Elon Musk comes along with his 'revolutionary' new interlocking solar roof tiles, purporting to have somehow invented the concept. Then again, apparently he never actually set up Tesla, so he does have something of a track record of passing off the efforts and innovations of others as his own.

Josh Stevens 9 meses atrás

Wow sounds like you're in the camp of the Winklevoss twins. Next you will tell me Jordan gets too much credit for Nike Success. What was Nike before Jordan or Tesla before Elon, they were startups. Jordan wanted nothing to do with Nike where Elon was a major funder of Tesla and ran the company.

phantomcreamer Anos atrás

We just had solar installed by Tesla. It was a total nightmare and I experienced about 90% of the same problems. It was very stressful.

RCisneros 8 meses atrás

That's sad. People are trying to do the right thing and pay for it and have to fight to do it.

banditto1969 9 meses atrás

@E E yes

D. P. 9 meses atrás

The Tesla Ai Skynet system has logged your frustration. Please have a seat in your Tesla to be routed to a Tesla center for a neurolink bliss boost. At Tesla all will be well. 😵‍💫😵‍💫😵‍💫😵‍💫😵‍💫😵‍💫😵‍💫

Tesla Heini 9 meses atrás

@robas porcu bro efficient panels are always extremely pricy, Tesla is offering like close to the cheapest deal.. ofc it's not insanely efficient.

phantomcreamer 9 meses atrás

@Tinto I didn't say the solar was no good, Tintorino. I said the service sucked ass, and I'm not the only one.

Kevin Anderson Anos atrás

Thank you Matt I had questions recently regarding Tesla solar roofing options. This video helped in answering the questions I had. At least now I have an installer name to reach out to for more in depth information. Weddle and Sons might be a bit out of our area here, yet, I can be hopeful they could refer me to an installer in our area. Hopefully by the time we get the details worked out the financials could be covered prior to the installation process completion. Thanks again, now that I am subscribed I look forward to checking out your other videos. :-)

jbowk510 Anos atrás

I received an email on 12/16 from Tesla about offering a chance to reactivate the previous pricing and terms before the price increase but seeing the comments here about the customer service sounds like a headache I don't want to deal with. As much as I love the clean look of the roof I may have to go with a traditional surface mounted panels.

Dagoth Ur 9 meses atrás

I'm a consultant for powur solar. Glad I joined up with them and not tesla. We're a decentralized company but our customer service is far better. We're the 61st growing company in the US and our prices and products are much better. I almost joined with tesla but I found out powur just does a far better job for my clients.

Hostile Aks 10 meses atrás

What did you end up doing?

RedLeaf Anos atrás

just from how cool looking the roof looks, i already knew it's in reality much more expensive than the traditional shape solar panels. probably also less efficient.

DoubleClutchOnline Anos atrás

I had solar installed last November. I couldn't do Tesla panels on my home because they don't install on flat roof homes in the northeast. So I with with Suncity panels and the Tesla power wall to capture the excess energy. Overall, I couldn't be happier. Some months I pay less than $20, and my August and September electric bills which are usually around $1200 was only $350 this year. And the power wall has kept the house lit during the 10 brief outages in the past year.

Daniel Raczka 10 meses atrás

The solar shingles are not practicable for most homeowners. They are 4 to 5 times more expensive than a normal roof, adding solar panels to a good roof is much more practical in my view.

sandponics Anos atrás

I am in Australia and have a very successful 6kW solar panel installation on my roof (not Tesla) that during summer often generates up to 43kWh per day. It cost me AU$6000 (about US$4500) plus government subsidies. The system was installed within a few weeks of being ordered and there were no issues. I am very happy with it.

unstoppableExodia 2 meses atrás

Is crazy how solar is still mind bogglingly expensive in America while it’s so much cheaper in Australia.

Francis Taylor 3 meses atrás

@redorange Thats only part of the issue, US has chronic underinvestment in some states and really poor decision making (looking at you Texas)

Francis Taylor 3 meses atrás

@Dean Tries2Fish Im Australian as well and my 10.5 kWh system will take approx 6 years to pay for itself - at current rates. It cost me AU $12000 - if there is an outage, theres no power though its not really a consideration for most of us as outages are pretty rare.

sandponics 3 meses atrás

@Ray Weil Because I am nice.

Ray Weil 3 meses atrás

Why should you get subsidy?

David Cervera Anos atrás

I totally fell for the hype when these tiles were first announced, but then never got around to calling about it. Procrastination for the win!

Deontjie 8 meses atrás

If humankind did not have these kind of geniuses that take changes, then nothing would have been invented.

D. P. 9 meses atrás

Yeeesssss

Rudy Murillo 9 meses atrás

Don’t write it off completely. The next gen tiles will be better. Tesla is a tech company so think of it like the iPhone, the first couple of tries were mostly successful with a lot of issues.

Alupa dynasty Anos atrás

@Nicholas Saini what do u mean by procrastinators ??

Rich Dobbs Anos atrás

One thing that I didn't realize was that photovoltaic panels really don't deal well with partial shading. So roof top solar and tall trees providing cooling shade are not compatible. You need to pick one or the other. What if you pick solar and your neighbor picks tall trees?

Robbin Perers 8 meses atrás

Tesla is not the only company doing solar roof & wall storage installation. At these rates of installation and lack-luster performance score sheet data...import. Hey look, Im all for the ingenuity but im not blind to other creative guru's that have worked out the concept to gel this system. Search them out. If there are company's and teams around the world that can make this plan work then why absorb 2-4 times the original cost, have a roof destroyed, new roof warranties cut by 2/3 due the failures, no communication, no feed back, no followup and even if it manages to work there are no techs and specialists to be found to do post-installation repairs and upkeep. I am not talking about lucrative contracts "down the road." This is right now. This is grass root startup to establish your baseline on a solid platform for future revenue, compliance, handle grievances on an otherwise good business model. Call Australia and those teams and management to have a look at some installations in The U.S. On a 100,000 dollar system we are saying we spend 250,000 to a million and absolutely can not find project resolution for one install. One. We don't even make it to "post." Yet somewhere along the way it is being done elsewhere and being managed all the way thru in well managed post install communication and feedback with the ability to shore up install mishaps both during and after. Someone is getting it done. Come on...pick up the phone. Get on-site the materials they need, establish a well generated compliant work location and get one of those teams over here. It is not just Australia. There are other company's and countries that have found, already, the needed communication, talent and blueprinting to follow this thru. To stay where we are at right now. To pay the madness and mayhem for the negative integer return...where is the loss any different otherwise? Stop the bleed on your end and the pocket padding on the other. Otherwise get out of it.

Ryan Ploeger 9 meses atrás

I cringed when people wanted solar roofs so bad they wanted to cut the trees down that were blocking the sun from their roof. That isn’t the mission.

Klobi for President 9 meses atrás

@Justin Manley We only need the branches gone so high-throw chainsaw juggling should do it.

Justin Manley 9 meses atrás

You could poison your neighbors' trees or take a chainsaw to them. Just a suggestion...

Cilpotājs Anos atrás

I would choose trees. Better for environment.

CaraMarie13 10 meses atrás

It's insane that those people are paying that much for solar panels. My aunt installed solar panels in her home and it only cost $5k (which is still insane in my book) and they have never had issues with it. We need to stop turning things like electric cars and solar energy into status symbols.

CaraMarie13 9 meses atrás

@EniGmA there are incentives programs in NYC that pay substantial per KW and my uncle works in construction with experience in electrical wiring and plumbing so he was also able to coordinate the labor. Obviously, he had all the ingredients to make the switch but thats not the case for most people in this country since not all states and cities are willing to make the investment.

p h 9 meses atrás

But does she have an mobile app with a futuristic interface? Why does it feel like tesla customers ALWAYS have more money than sense?

Big Thunder 10 meses atrás

$5k? Lmao.

EniGmA 10 meses atrás

$5k for what, like a 2.4kw system with 6 panels? lol

Maurice Clemens Anos atrás

Tesla roof is obscenely expensive. I have a solar city roof and needed to have it removed from my roof to replace the shingles. It took 6 months to get through to Tesla to remove them,Tesla was difficult to deal with,and put me off for months. I did eventually get my roof replaced,but Tesla made the experience miserable.

L R 4 meses atrás

Why didn't you change the roof before mounting solar? Shouldn't be that difficult to estimate the state of a simple roof

Deontjie 8 meses atrás

But I saw a video of a man who bought such a roof and he was happy with the price and performance.

WhiteWolfos 8 meses atrás

That's about the normal time, maybe longer by 1-2 months average but you gotta remember pandemic is still going and SC is technically understaffed too

doughesson Anos atrás

Sounds like they don't want competition to ease life for you when you need roof repairs.

Boaz Anos atrás

What do you mean by miserable?

Daniel Raczka 10 meses atrás

The solar panel "brackets" did not change the "life" of the roof as customer stated, I have over forty plus years of field experience, I probably know more about waterproofing than anybody in the country. While the mounting holes were larger than normal I suspect it's because they had to fix the post directly to a rafter below for wind uplift requirements. Adding a large flange wit elastomeric sealant does not harm the roof when done properly.

Rappy Trinidad Anos atrás

I’m a solar user. I’m very thankful I spotted early on the deficiencies going with Tesla Solar. I’m so glad I stayed away from them. I have neighbors who signed up with them and had to wait for 8,9,10 months while others got the shocker when they saw so many “adders” later on. Their price blew up to 2x. That’s not good business practice. Buyers Beware. CNBC has warned you

Harald Koch 7 meses atrás

What surprises me is how I can see the problems. I'm generally a pretty simple person. I see those rich guys driving around and I think what' wrong with these people? I guess they are like the Chinese who live to brag.

Rideeon 8 meses atrás

Yeah the big problem is a real roofer isn't interested in being an electrician as well. and the technology isn't ready yet. good idea but just will take some time.

Upd Late Anos atrás

Tesla's main success has been in their ability to cut costs on labor.. whether that's through automation, through not hiring workers for critical positions like quality control at the end of the assembly line, to not hiring enough customer service staff and relying on apps, to bypassing dealerships and doing direct to customer sales, to not having enough service centers, to ultimately expanding their operation in China and using that as their base of international exports instead of Fremont. Tesla's most recent profits have almost entirely been based around their Chinese plant and its low cost of labor / electricity, and the exports of those products to MUCH wealthier nations at MUCH higher prices. LFP battery cells have been a huge success for Tesla.. and those weren't even Tesla's invention. They're CATL's invention. Tesla just decided to start stuffing those really really cheap cells into their cars instead of their own much more expensive NCMA cells. Now that Trump applied an extra 25% tariff across the board on Chinese vehicle imports and parts, but excluded batteries from that tariff, Tesla's plan is to import a flood of LFP batteries into the United States. If it hadn't been for that tariff, then I imagine Tesla would have never decided to build their Texas plant and would have instead tried to flood the United States with Chinese made cars.

Knotbone Anos atrás

If you really want it to take off like a starship...then you're gonna have to make the tiles last at a minimum of 50 years and you're going to have to remove most of that cost you add for the electricity it produces. That's the whole point of this, is to get away from the power companies. Not to be bound by the same thing in a different suit. I'm not wrong either 😉

Chris Klugh 10 meses atrás

I knew it looked too good to be true, but I wanted to believe because I wanted to. Thanks for bring this up. This is how News should be done!

Masquedebe Anos atrás

These are the growing pains of a new industry. Tesla is doing research on people’s roofs. Five years from now most of the bugs should be worked out. In the meantime, thank you to all you beta installers, hopefully your experience will hone this product for future generations.

A Canadian in Poland 2 meses atrás

I remember seeing PV roofing shingles being advertised way back in the early 2000s, and I believe wiring all the individual shingles was the reason the product was cancelled.

Patrick Corcoran Mês atrás

They were actually strips of solar panels and they were discontinued because they installed like skylights with the installers cutting away rows of shingles, and they had the same leaking issues that skylights have.

The Real ZigZagler Anos atrás

For those folks who are having issues with the relationship between solar panels and their roof system: Standing seam steel roofing is the best base for solar. Zero protrusions into the roof, the panels clamp to the roof and can easily be moved and replaced when needed independently of the roof itself.

Warren Steel 24 dias atrás

Sounds like the way to go for sure. Tesla solar roofing is really best suited for HOAs and places that ban traditional panels.

bombhills notpeople Anos atrás

Give customers the ability to generate and store *THAT MUCH* energy without needing to understand anything about their system, that's how you get a system that's too complicated, too expensive, and too unreliable.

T.J. EllisJr. 4 meses atrás

I have the money for solar power.....however I do NOT have the brain power to sustain it.

Jim Alvarez 4 meses atrás

I’m so glad I watched this issue. I was going to get solar because I love my model Y. I will look elsewhere now.

Jaco Delport Anos atrás

I think it is because every installation has to be customized. It is much harder than making identical cars in a factory. Maybe the house and roof panels should be made in a factory instead like Cover - but then with solar already integrated during the design phase.

Marwi 2 meses atrás

Agree. Just manufacture new roofs to use at construction or renovation.

Paul Anos atrás

I've had the Tesla solar roof for about six months now. Operates great and install experience was great...not to say there wasn't a few small hiccups...but overall great. Maybe the company is making progress in improving operations.

Armin Dubbel 9 meses atrás

I love that any criticism of Tesla and Musk must be done anonymously for safety reasons nowadays.

louisaparker Anos atrás

The best Tesla product, by far, is Tesla stock.

Ian Hamilton 3 meses atrás

Shorting the stock will make you more now

rumple 4skin 3 meses atrás

No no I think the rocket is by far...hasn't killed anyone yet!!

Alan H 3 meses atrás

@Jobniel Oliva lol indeed indeed

Jobniel Oliva 3 meses atrás

@Alan H its been dipping for over a year. Down 50% YTD. If i buy every dip i would have been broke by now.

Jennie Smythe Anos atrás

Cool idea. If solar panel roofs weren't so ugly I'd invest in one for sure. So hopefully this improves. Bc amazing

SpazzyMcGee1337 8 meses atrás

I was never convinced by Tesla solar roofs; but I'm still kind of enamored by the idea of having a Tesla Wall, Tesla EV, and some other brand of solar panels.

Leon纳多 8 meses atrás

If this happened on other companies, the companies would be died. However this made Tesla’s stock price increase even faster.

witzerdog Anos atrás

Welcome to the home services industry Elon. Everyone thinks it should be easy... but it never is.

zodeg Anos atrás

when you already dominated EV market but can't figure out roofs haha

Jim Edington 6 meses atrás

9/6/22 New Tesla Solar client here - Just had our onsite inspection. The Tesla employee was polite, fast, and efficient. He repeated what we'd already been told from numerous follow-ups that we'd have an anchor installed when he was doing the inspection that would be removed and the hole would be patched. Tesla was the most affordable option and I liked that they now own their manufacturing facilities and don't farm out the labor, so far it has felt pretty streamlined. I had some back and forth with their solar design team to get our offset to as close to 100% as possible (max allowable by NV Energy in our area). I did want to mention that I opted out of battery backups. In Las Vegas, we rarely have blackouts, so the most reasonable backup solution to me would be a natural gas backup generator (which I haven't even decided to do yet). Will follow up on my entire experience, just give it a comment so I know someone's actually reading this to make the follow ups worth my while.

Wrycking Baul 5 meses atrás

Just so you know: no one cares. 😁

Phil Borer Anos atrás

Good report. I work in the industry and have found that So many delays are caused by a cacophony of municipalities and utilities requiring so many different types of installs, or permit and inspection requirements. Until the utilities and municipalities of all the states get together and homogenize the system there will always be long delays for the installation process of solar. It would be nice if you could do an in-depth report on that. Also, It is almost impossible to find and keep electricians and laborers in this field. That is a huge logistics for companies to hurdle.

rovidius2006 Anos atrás

Solar is about independence and safety in many aspects ,industry takes years to develop and perfect ,once system is up and works well it may do so for decades so supporting solar is can be a rewarding hobby .

Jerry Gaber Anos atrás

@Ted Kord Society has already fastly developed. But, yeah, red tape is Bee Ess if inspection passed.

Kyle Rodgers Anos atrás

Utilities by far take the longest to approve solar projects

M I Anos atrás

None of Elon’s company are making money , that’s not strange to you

Lance Grina 10 meses atrás

Solar City is far from the only WallStreet solar rooftop company to have problems. The price of panels has gone down considerably over the last 30 years. But driving down the cost of labor has a serious problem. That is when you force contractors to lower labor costs too far, away goes quality of workmanship and in comes bankruptcies. I like conventional panels. Because they are established. Rooftops are difficult. Because there is nothing universal about them. Each install can have its unique snags. I think the system monitoring service is a good idea. But it realistically should be a monthly service charge that needs to be isolated from the rob Peter to pay Paul tendency of built-in costs. Some manufacturers of solar equipment have system monitoring software that allows the customer to view what the system is doing and show malfunctioning equipment. I wonder if choosing a mom & pop installer that has been in business for over 10 years would be a better idea. I do think that Tesla's ability to refine and innovate could bring about eventual corrections and quality improvement to the industry. I do think that a costly mistake can occur when a WallStreet company does not allow a system of feedback concerning process or safety, as was cited in this video concerning an electrician trying get a problem addressed and corrected.

Deuce Bigalow 9 meses atrás

I haven't looked at those numbers. Early technology VS where we are today and the man investing in R&D continuously for improvements in it, from what I've seen holds the best roofing product. One of the best things he could do for the early investments in his vision is a substantial price reduction to swap out the old with the new as the lifecycle of them expires about the same as a regular shingle I believe, 20-25 years. Cost+. Cause labor ain't free. Something to think about..🤔

Mark Allen 8 meses atrás

I have solar panels that have produced energy for me for over five years now. I've been super happy with the panels, the price of energy has gone up with everything else. I think that the average buyer you would chose the car first, but that doesn't make sense. The efficiency of panel have gone up as well. If I was to do it all over again today I would do it in a heartbeat and add the power wall.

Me and My Shadow 3 meses atrás

Tesla needs to quit fighting customers. Instead, treat the homeowners as test engineers. Tesla needs to embrace these volunteers who are feeding Tesla tons of free hands-on data and information. The issues are not customer complaints. They are consequences of real-time, live testing of solar infrastructure.

Me and My Shadow 2 meses atrás

@D Thomas MAKING A REASONABLE SOLUTION TO A PROBLEM OUTWEIGHS BELITTLING.

D Thomas 2 meses atrás

All of a sudden you know how to run a multibillion dollars corporation….

jonny777bike Anos atrás

Its still relatively new technology with the roofs. My question is how long do the roof tiles last and how much energy do they create over a lifetime. The other question is how much does it cost to maintain it. I know that at some point tiles need to be replaced after. There are sprays that can be applied to roof tiles when moss gets built onto them. The other question is how fair is CNBC in its investigation of Solar City and do they have an agenda even before doing this piece.

Matt Goff Anos atrás

I don’t have solar tiles, but got panels and batteries last year. Process for me was great. My only complaint was i couldn’t fit as many panels as i wanted to on my roof. Tesla subcontracted the work, and i had a very positive experience with Northwest solar and electric in seattle. Love the app, and have had several people order solar from tesla based on my experiences.

Donald Anos atrás

17:11 How much day are paying per hour?🤣

xiaoka Anos atrás

@Dooder they use local contractors. That’s not a surprise.

Dooder Anos atrás

So you mean to say, Tesla hired a firm with competency in engineering and installing solar arrays, and the process proceeded to go smoothly? Wow. Super impressive!

Keith Anos atrás

hopefully they get this all worked out soon. We need this to be working NOW.

Martin Smith Anos atrás

If you want something done right, do it yourself. There are some really good self install solar kits out there, its gonna be 1/3 the price and actually work.

Mr Cool 8 meses atrás

Its a great idea. Dont worry, every business has its growing pains. I think they should license and patent it because this will definitely get duplicated. There are 3 or 4 companies door to door selling in my neighborhood. Watchout Tesla!

Nonya Business Anos atrás

LOVE the concept. An ultra obvious idea...that hopefully gets perfected.

Thursday Thought 3 meses atrás

I almost bought tesla solar panels, but after researching the equipment they use I decided not to. They only install string inverters and cheapo panels. I'm not surprised the rest of this operation is similarly terrible.

Alumriel Anos atrás

I love my Tesla Model 3, and my Tesla Solar, but this piece is 100% accurate. Their customer service for solar needs a LOT of improvement.

Tesla Heini 9 meses atrás

@Brennan Stehling I'd take that into context, youtube is filled with tesla youtubers, how many people make a channel based around their VW, Skoda, ... Noone will care aboot "bad service" there. they should improve yes, but it's not that big of a deal any more.

Brennan Stehling 9 meses atrás

@Tesla Heini There have been serious service issues with Tesla. This has been covered on BRvid channels which are fans of Tesla. They want it fixed. There’s no reason to deny it. Tesla should handle it better.

Tesla Heini 9 meses atrás

@Brennan Stehling idk, customer satisfaction has been best for Tesla for multiple years. So either the experience of owning a tesla is so much better compared to other cars that the worse service only has a small impact on the overall experience compared to with other brands, or their service is actually pretty decent.

Panther Pope Anos atrás

@Tina Clark’s ghost Located in CLT but we do installs throughout NC and SC.

RoIIingStoned Anos atrás

Someone needs to step forward and make solar panel installation more streamlined and stable. They would make so much freaking money

BYGO Anos atrás

One of the saddest aspects of large companies is that they find resource to put together a team for combating a negative online reputation instead of putting greater resource into customer service....Take the money and run.

Tyler Durdin 8 meses atrás

It's not just Tesla who has this problem. It's everywhere that you will have problems with customer service if you have certain issues. I think these systems of communication are intentionally flawed to slow the roll of headache problems for companies. It starts with diagrams of dialogue steering and ends with whole sale blocking of certain types.

dixon pinfold 8 meses atrás

You've been paying attention for some time now.

FrostyGT 3 meses atrás

Coming up on my PTO anniversary. Have to say performance isn't what i thought it would be since 1/2 the solar tiles are on north side of the roof. Solar Glass Roof- 11.6 kwh w/ 2 Powerwalls. I haven't seen over 8 kwh on the sunniest day during summer. Solar panels in back yard would be more efficient but the roof is beautiful and has other advantages.

Alan Nguyen 2 meses atrás

@Rollling Sarcasm is an lost art nowadays :D

Austin Hernandez 2 meses atrás

@Rollling it depends on what part of the planet you live on, obviously

David Lloyd-Jones 2 meses atrás

@Rollling ...in Australia.

Rollling 3 meses atrás

Solar on the north roof is the best

George Georgiy Anos atrás

I got a standard PV system on my roof. I don't think it's ugly, quite opposive. I love how they create an second roof, which protects from cold and heat. I love the way it's looks, and my friends as well. I don't see any point of tiles, which are so expensive, which means they will Not pay back, and the installation takes forever. Let's don't forget that in 20 years time, all of that will need to be replaced with new ones. From my point of view: solar tiles are pointless! With respect from France.

Cilpotājs Anos atrás

I would choose solar only on secondary building like garage or shed. Snow is better in the winter to keep house warmer.

Cilpotājs Anos atrás

@Coffee Mom Nuclear is the most cost efficient method to produce electricity and France has plenty of nuclear power plants.

Cilpotājs Anos atrás

Nothing is better in the winter than insulation from snow.

pottyputter05 Anos atrás

I've never understood the idea that it's so important it looks so perfectly pretty. HOAs shouldn't even be a thing but def should be expressly legislated against to halt the pressure against solar and satellite dishes on homes

Courage2006 Anos atrás

I agree. Why not decide that visible solar panels look cool and they help promote the idea to go solar.

doughesson Anos atrás

Solar hasn't worked as envisioned because the technology is best suited for small scale applications like individual homes & other buildings,not to replace the local power plant for an entire city.

Dr. phalanges of gaming Anos atrás

So what they were describing about this is that solar city wasn’t charging enough to stay in business. This means that they were writing contracts that if they did go through with at the moment they would go out of business because they couldn’t make enough money to survive. Notice how they don’t talk about the actual performance of solar panels, because they work. The only reason that all these people haven’t got their solar roof yet is because Tesla and solar city is focusing on other things so they can have the liquidity in order to for fill the orders and grow out the solar business

JoeOvercoat 2 meses atrás

The panels made from China are of high-quality where they are absolutely the global leader in the technology.

Todd R. Lockwood 10 meses atrás

Tesla tried to create demand for a premium solar product in a market that had already become commoditized. When Tesla's solar roof energy performance lagged behind industry standard solar panels costing half as much, customers began to wonder why they were paying more for a product with inferior capability. The aesthetic benefits alone were not sufficient to justify the cost. Now Tesla's most popular solar product is a system that utilizes standard solar panels. What differentiates it from other brands is the aesthetically pleasing mounting method that keeps the panels flush to the roof and includes a tapered black frame around the panel group. It's a nice solution, but certainly does not justify a premium price. Tesla has been fortifying its solar sales by requiring a solar system package when purchasing one or more Tesla Powerwall battery systems.

D. P. 9 meses atrás

For Elon it’s all about aesthetics and data collection. The product itself is just the sensor for Skynet.

Nan Perkins Anos atrás

My friend and her brother in law also have the same problems. Their systems got shut down because it needs a part, they are being charged a lot, no one is getting their part or systems back to working and they can find no one with common sense or knowledge to talk to. Her issues has been happening for 4 mos, and her bro in law is 6 mos and he is ready to just tear it out, which is too sad!

KamakaziOzzie 3 meses atrás

We had a Tesla 8KW solar array and a Powerwall installed a couple months ago. So far I have to say we are pleased with the results. Yes, there were a few a bumps in the planning process but I would imagine that might have happened with a different company regardless. My brother-in-law had SunPower install a similar system at his house and its been a nightmare for him

Dylan Garadyn 3 meses atrás

I’m planing to install sun power, could you share your brother-in-law experience?

JJB Anos atrás

It’s also important to know that Tesla isn’t the only player in the Solar Panel market. I got solar panels installed for investment purposes around 4-5 years ago before Tesla panels were a thing and am on track to break even due to the residual payments I’ve received from the electrical grid in return for my house supplying them with energy. The life cycle of my panels will probably only be up to 30 years at the most which is one of the only downsides to this industry at the moment since the return on investment reaches a plateau once the solar panels have finished their life cycle. Once the industry figures out how to extend the life cycle of these panels or even possibly reuse them more people will be interested in investing

LilBitsDK 10 meses atrás

@Danny D lol not THAT quickly, but they do get cheaper to make, but their performance are slowly increasing

Danny D Anos atrás

That's what scares me out of solar: They're improving too quickly.

adik Anos atrás

Plus efficiency of panel decreasing each year proportional. Also keep in mind expenses on roof/panel cleaning for maximum capacity. So it’s better to wait for next transformation of this product.

Ivan Akinfiev Anos atrás

I'm sure that panels will be way more efficient in 25 years from now

d stevens Anos atrás

Thanks for the information. I have solar I installed and engineered. With that said The problems are few if any and the production is good . Attention to details is necessary and expectation need to be realistic.

Marcy RP 9 meses atrás

I haven’t dealt with this, BUT, I find customer service EVERYWHERE to be abominable these days! People are what makes or breaks it and “people” have gotten more difficult to deal with, no matter what industry or business you’re dealing with.

BCL1 Anos atrás

I started a quote with Tesla, they sent me a “detailed design plan” for my house. Except IT WASNT FOR MY HOUSE AT ALL. No where near the same. Same address but I have no idea what house they drew/captured in their plan. I was told this was based on satellite imagery. I took that as a strong enough sign to avoid going forward. After this reporting, I feel even more sure I made the right decision. I hope someone gets this right. I’d like to contribute towards combating climate change with a solar roof sooner rather than later.

Alexis Bono Anos atrás

Beats me why people have so many problems. When I decided to install solar, the first thing I did was to research good installers, then I asked 3 of them to provide quotes. Each one suggested a different set of products to fit my needs. I chose one offer (LG panels and Enphase micro-inverters), and everything went perfectly. Where I live (Australia), the install needed an independent inspection before commissioning, and that was also fine. Happy customer now, charging my EV at no cost.

Benjamin Meusburger Anos atrás

Because Tesla (auto-maker) bought SolarCity (solar installer) and they 'gutted' the resources of SolarCity (used the people to build cars and neglacted the solar installation completely) for years. In addition - they sell not only solar panels but solar roofs = new roof building with solar tiles (a stupid snob-concept so that your roof looks 'normal')

raha1277 10 meses atrás

I work for a large roofing company and Tesla will not respond to Solar City's customers when they have leaks. Sadly a lot of solar companies are the same. Shady business so far.

drwisdom1 Anos atrás

My brother-in-law is a master electrician and used to work for Tesla Solar but a couple years ago there was a firing wave that included him. Recently they contacted him to see if he would come back but he has moved on. One time they didn't have any room in their shop because Tesla filled it to the brim with cars that were to be delivered in the region.

D. P. 9 meses atrás

Take much to create the theater.

Ryan Ploeger 9 meses atrás

Roaming Home Depot’s to setup consultation appointments for Tesla. 2018.

Aerism Anos atrás

Just go with Enphase system + regular panels. Works great.

Toby W Anos atrás

Solar cells are semiconductors, we can expect semiconductor type growth once the mfg gets straightened out. Homes are already becoming grid independent in areas with lots of sunshine, northern areas with long winter nights and short days will have to wait for improvements in technologies. Tesla's home battery packs store enough power for a day.

GuidedByGreen Anos atrás

no, thats not how this works lol! Enphase Microinverters are software driven using a semi conductor based distributed architecture. NOT solar panels... That's what made Enphase unique was that they brought their experience from the semi conductor field into the solar inverter field

Imperial Knight 10 meses atrás

given Tesla's history, why would any of this be a surprise. you buy Tesla now, you're basically a beta tester, not just for the tech, but their entire workflow

It Just Works 10 meses atrás

That’s how the world works, if no one were “beta testers” for laptops you think we would have laptops? There were people who called it stupid and prefer to write everything down and the computers are too slow or cumbersome back then so they preferred notepads that you write on, soooo your point is basically invalid because in order to make something good you need to test it, everything in human history has progressed this way

Shaolin Clips Anos atrás

The material for the batteries that come with solar are instead being used in cars. Tesla is prioritizing vehicles over panels

Bela Sziklassy 9 meses atrás

Tesla has since changed how payment works. They don't start taking a down payment nor your loan payment (if you get a loan through them, of course) until after the system is inspected and turned on. I imagine issues like this is the reason for the change.

carl curry Anos atrás

I have watched many videos about Tesla solar and power walls and in each one the primary problem was tech support for the customer from Tesla. It seems that many run into problems during the install process, their electricians are not use to the product or they have to hire a specialist to install the roof tile. Anyways the costs add up and the process can be frustrating but I think it will get easier over time.

Rekreant Anos atrás

@Rado Ddd Tesla wouldn’t exist with intense subsidies , I’m for spaceX. Elon just took the biggest buzzwords of the 90s and ran with them to get rich.

Vaibhav Agarwal Anos atrás

@Subzero Arctics not really. Tesla mobile service is pretty good

Subzero Arctics Anos atrás

It’s the same thing with the cars too. Why worry about service and repair when someone could just buy a new car? Sustainability!

Jupiter Anos atrás

Ex tesla energy employee. 80% of their customer support is temps. Thats the BIGGEST reason the service is so poor. I'd spend 3 hours being trained on utility contracts. Only to be put in a different department the next day. No one ever new what we were doing it was so uncomfortable talking to customers because we didn't have a single answer for them. They wouldn't even let me come to the office to give them the computer equipment back. They just reported it stolen the day after laying me off. They called a few weeks later to work since I still had a laptop. Took 2 days for tech support to take the "stolen lock" off the laptop. Layed me off again a month later. It was a wild ride..

Dudley Haines Anos atrás

Repairing a roof leak becomes a nightmare. Roofers won't touch solar. The solar people have to come out and remove the installation and re install after the roofers are done. How much $$$$ is that? And a scheduling nightmare.

Kevin Meador Anos atrás

@Dudley Haines Removing a few panels isn't really that big a deal but before you buy solar panels it is always recommended to get your roof inspected! Most solar Panels are warrantied for 10 - 20 years and can last for much longer of course. A cheap roof lasts for at least 20 years and solar panels actually help protect your shingles.

herrtichy Anos atrás

@Dudley Haines I've never heard of a roof leaking, tbh. Roofs here are made from ceramic or concrete tiles, those last a long time unless the house gets deroofed by a tornado or something.

Dudley Haines Anos atrás

@herrtichy the problem is the expense. How much so you think it will cost to remove and replace a solar installation, and fix the roof. Its a deal killer.

herrtichy Anos atrás

@Sakakaka It pays for itself after about 8 to 10 years here, depending on my usage profile. I don't have a solar roof though, I have solar panels. Roofs here aren't made from shindles but more solid materials and last 50 to 70 years anyway.

Sakakaka Anos atrás

Okay, but how much money do you save up by having a solar roof?

Rogelio Fernandez 2 meses atrás

I initially made a deposit for Tesla solar panels to be installed on my roof. The price was very good at the time. Once the engineers came back with the design, Tesla stated that my roof would need to be “modified” for the install. This “modification” would have cost me an additional $4,000 USD. I immediately canceled the project. SCE has a solar power marketplace program that I signed up with for my solar pane project. I was assigned a consultant and he walked me through the different phases. I chose the middle bid and had solar panels installed on my roof after a few months. The quality and the price were better than Tesla. I would never recommend anything Tesla makes! I can’t trust that company.

JaeSavageThaDon Anos atrás

Are these issues with solar panels, installing and operating them, and customer service mainly exclusive to Tesla? Do many other companies have similar issues?

VIPER Anos atrás

Well this is what happens when you have to run like 50 paradigm-changing, disruptive companies at once lol

Gregor Samsa 2 meses atrás

No, this is what happens when you lie to investors and customers

GongArchitecture 2 meses atrás

Solar here in australia is everywhere. Cheap, easy to have installed. Stress free getting them on my place. For most new houses here they are a building requirement.

17seventySIX Anos atrás

Architects need to start designing entire roofs to maximize the collection of photovoltaic energy.

tmuxor 9 meses atrás

@Happy Fox! I think for your average volume builder built house in Australia, orientation of house, window size and number of windows is not part of the design process, especially not with our crappy minimum energy efficiency ratings for houses. Maybe if you engage your own building designer and request a passive solar design then you get better results.

Cilpotājs Anos atrás

You can actually make electricity from heat as well. Black roof absorbs most of energy.

Nesp Anos atrás

They been doing it for ages. To keep house cold in summer and warm in winter

Craig Jensen Anos atrás

@Something Someone Said Yes, the panels are more efficient when cooled too so it's a win-win-win.

live well with EDS Anos atrás

hell yeah

madi112233 Anos atrás

Welcome to a beta testers world)) This will be a problem until roofing robots will come). Tesla should focus on standardization and partner with one of the developers who build standard roofs on new homes. The idea of going into retrofits makes the installation problem in the order of magnitude harder to solve

johnny nephrite 9 meses atrás

Once you sign your roof away and the panels are installed, the crew walks away, and you're on your own. Good luck getting support.

Rey Martinez 9 meses atrás

I have Tesla panels and power wall. Completely satisfied. Haven't paid an electric bill for over a year. One of the best investments ever

Stan Lyman Anos atrás

Amazing technology but the cost is ridiculously high, compared with other options.

Alessandro Smedile Mês atrás

it's good all-in-one for new buildings, but we still have mostly old ones. It's so early for Solar City

verdatum Anos atrás

I confess, I'm normally skeptical by default, but I got a little interested in solar roofs at first, but, a year or two in, it was CLEAR the numbers don't crunch. I'll soon be buying a new roof, followed by traditional solar panels (out of pocket). It makes so much more sense and will continue that way for a long time.

Mordalo 9 meses atrás

As you said, the numbers simply don't crunch. Here in the PNW, solar makes zero sense.

Doug Vuillemot Anos atrás

@verdatum a cheap garbage roof lasts 20 plus years. I roof myself and I wouldn't put any roofing product on that needs changed in 10 years. What sense does it make to put exspendive 10 year roof panel on my house. It doesnt

verdatum Anos atrás

@Doug Vuillemot I've never heard of panels that only last 5 years. I hear 10 year minimum, and if you pay for it, they've been getting more durable along the past decade or so.

Doug Vuillemot Anos atrás

Being a roofer. The solar roof panels make no since. If your panels are junk in. 5 years . so is your roof.

Sam Ty Anos atrás

It's just a tough business I don't think Tesla will able to sort this out. Everyone's roof just so different

Bill Burr’s Cruise Ship Tours Anos atrás

Over 10K for just the storage batteries. That’s not including solar panels, or connecting to the power grid, or the installation fees.

Edward Shore 11 meses atrás

Sounds like a rip off.

John Anos atrás

@Matt maybe, I was looking about 3 mo ago just for batteries and it said they were a package deal. I found some other brands.

Matt Anos atrás

@John wait what? Wtf? What if i just want the batteries? We're forced to get their solar panels as well? What if we already have solar from a different company? Imagine if they want you to remove the competitor's solar panels to install their own...ooof

John Anos atrás

They won’t let you get the batteries without the solar anymore either. I was going to buy 3 to power my home during peak times to offset the coast.

Mental Chrysalis 9 meses atrás

Because nothing works the way Elon says it'll work. He's the best vaporware salesman of his generation.

I'm just some Canadian guy and I say Anos atrás

Solar power is one of those things I feel like if it was gonna work out it would have by now.

Star Gazer 2 meses atrás

Solar power does work and is cost effective if you pay attention to system efficiency.

Ethan Tran Anos atrás

I have Tesla solar panels and can confirm this video is mostly accurate. Tesla customer service was mostly really bad but I was able to get one advisor that was helpful.

CJ Smith Anos atrás

I hope this becomes the standard one day

Penguin King 5 meses atrás

I guess I dodged a bullet. I included Tesla when I sought bids for my solar. They never got back to me. I went with Sunrun and was pretty satisfied. I have never liked companies that have efficient sales processes but nothing after that. If you can sell it, you better be able to service it. Tesla has a decent philosophy of build it right and you won't need to service it. But that is a lot easier said than done.

AdomEnAltas 8 meses atrás

I'm with SolarCity on this .. reason? If you go solar right now it will stick with you for next 25 years.. making it least maintenance orientated is very difficult to do. But if you somehow achieve it will be biggest achievement.

ᴋᴀᴍᴇᴋ 8 meses atrás

Bob Douglass 2 meses atrás

So the moral of the story is, rather than promise wild stuff that hasn't been figured out yet just promise things you can do, do them as promised, and have customer service. And you'll go far.