How The Taylor Swift Debacle Fueled The Ticketmaster Monopoly Debate 

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Taylor Swift is not the first artist to be at the center of controversy over Ticketmaster and Live Nation’s domination of the live entertainment industry. In November when presale tickets for the pop star’s Eras Tour were plagued by disruptions and slow queues, chaos erupted and the general public sale was canceled. But Live Nation Entertainment, the consolidation of Live Nation and Ticketmaster, has been under fierce scrutiny for years and a similar uproar occurred surrounding the sale of Bruce Springsteen tickets just months prior. On Jan. 24, the Senate Judiciary Committee held a hearing that explored whether Live Nation Entertainment is hurting consumers by stifling competition. In 2019, the Department of Justice alleged Live Nation Entertainment violated its consent decree, the condition of the two companies’ merger, and the concert giant settled with the government. A monopoly is not illegal in the United States. But abuse of that power can be. Here’s a close look at why Live Nation and Ticketmaster are facing renewed antitrust scrutiny.
1:56 - Controversies
4:34 - Market domination
7:32 - Monopoly
11:00 - Ticket prices
14:11 - What lies ahead
Produced by: Emily Lorsch
Edited by: Dain Evans
Senior Managing Producer: Tala Hadavi
Graphics by: Alex Wood
Additional Footage: Vagabonding Media, Getty Images, Live Nation Entertainment
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How The Taylor Swift Debacle Fueled The Ticketmaster Monopoly Debate

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24 Jan 2023



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Comentários : 827   
Cyril Garcia
Cyril Garcia 4 meses atrás
I guess we just need a ton of people crying on TikTok about how expensive our healthcare system and how the pharmaceutical industry is literally killing people for congress to act.
artbean07 4 meses atrás
I think they needed to see faces. See people being upset. It's harder to ignore the money they aren't getting in taxes.
Montiro 4 meses atrás
@artbean07 dude they don't care about people. Only about money
thunderb00m 4 meses atrás
Nah, ticket master is a lvl 1 crook . Healthcare industry is lvl 100 boss
C C 4 meses atrás
It would be better if they cry about the housing prices, immigration and firearm regulations as well
Axlrad 4 meses atrás
The government doesn’t care about anyone but to keep making their pockets bigger . We as the people of the commonwealth of the US. Need to stop paying taxes that pay the salaries of these politicians to act .
Duckbilled Walrus
Duckbilled Walrus 4 meses atrás
Having visited the US, one of the things that was most surprising and frustrating was advertised prices in almost everything ended up not being the price you paid. Wherever I've visited in Europe, if a business displays a price they have to sell their item or service at that price. Any additional fees must have already been factored into the price
K K 3 meses atrás
welcome to america. Our taxes work exactly the same way.
ianism 3 meses atrás
yeah, it's the same in Canada. stores here are allowed to just display the price of the individual items before tax. it's not like that in most other places. you get used to it, but it's less than ideal
Shacau17 3 meses atrás
Maybe someone should start a ticket selling company and break up the monopoly. The government can’t do that.
Locutus 3 meses atrás
I went to the official travel website for Las Vegas to book a holiday. It said the price *included* all government taxes, and fees. However, when you went to the checkout, it added other fees... So, *all* taxes and fees, *doesn't* include all taxes and fees? I just went to a different website, that actually included all the fees, and it was cheaper.
MrRapmaster19 4 meses atrás
It's actually funny how, of all the many issues facing our country, breaking up Ticketmaster and Live Nation is the only one that actually has true bipartisan support.
Hughmen 4 meses atrás
Of course since it affected all the politician's grandchildren.
Joseph kim
Joseph kim 4 meses atrás
the power of taylor swift needs to be studied. the music industry.
Axlrad 4 meses atrás
Taylor swift for president 2024
Tony Sansevero
Tony Sansevero 4 meses atrás
Music is the universal language.
Chaos Goddess
Chaos Goddess 4 meses atrás
Taylor Swift indirectly brought both Republicans and Democrats together is a cultural reset itself 😂
just me
just me 4 meses atrás
I used to work in the ticketing industry for one of TM competitors. If fans actually knew what happens in the live events industry, they would not go anymore. It is so sickening what is actually happening. Basically, it is 100% pay to play and companies are bullied to take the money and shut up. Also the fees are total BS. Just know that when you buy a ticket, at least 40% of the price goes to TM or other companies associated with them. They are basically stealing.
Hannah Neirman
Hannah Neirman 4 meses atrás
Cannot stand the deception of the listed prices. The second time I saw Hamilton live I looked for whatever was cheapest - $69. Ended up paying $100 with all the fees. And the first time I saw it live I paid $200 for a better seat. And yet I kinda hate that I just don’t care about whatever it is I have to pay because I just want to go. And now that I’ve written all this out I want to see Hamilton again lolz anyway Ticketmaster you’re gross. I’m glad their messed up business model is being exposed
Fark 3 meses atrás
What people really really need to know is that Ticketmaster does this so Swift and other artists can get maximum profit out of their appearances. If Swift played more shows at the same venue, ticket prices would go down, but she obviously wants to work less and make more like every person does, and yet she could take a reputational hit if her concerts were seen as extremely expensive (esp. because she has politics that don't align with that). So she does a tour, Ticketmaster gouges everyone, and every one leaves hating Ticketmaster and not the singer
Nazri Buang
Nazri Buang 3 meses atrás
Lies again? SIS TIC
Michael Wang
Michael Wang 3 meses atrás
it would be good for fans to list out the average ticket price (by seat price, total cost) Then do a breakdown on how much each artist actually gets paid VS TM who can basically do a faction of the work and get pay X times more than the artist's total earning*. *amount earned from CD/physical product sales is not counted.
Fark 3 meses atrás
@Michael Wang Ticketmaster does not earn more from concerts than any singer. Period
SkYLR 4 meses atrás
I’ve missed out on dozens of concerts because I will NOT pay those stupid fees on top of ridiculous ticket prices. I put my saved money into a great home sound system. I consider it a win.
Juan Gonzalez
Juan Gonzalez 3 meses atrás
Hermosa Flor 🌹
Hermosa Flor 🌹 3 meses atrás
Amen 😂😂😂 period save ur money
Niranjan Mavath
Niranjan Mavath 2 meses atrás
You made the smart decision.
OWEN CA$H 3 meses atrás
The fact that a band at the height of their success (Pearl Jam) could not work around Ticketmaster, proves that Ticketmaster is effectively a monopoly. And this was before Ticketmaster merged with Livenation.
RailRoad502 3 meses atrás
Yes, exactly!!! That merger should have never been allowed to happen.
Annita Eleanor
Annita Eleanor 3 meses atrás
"$35 is an average ticket price" I LAUGHED SO HARD
Flyer 3 meses atrás
I paid that much for two tickets to a matinee at the movie theater
ianism 3 meses atrás
yeah, it's probably not actually that far off. the vast majority of concerts are small with ticket prices between $15-25. but in the news you just hear about the tiny number of artists who can fill stadiums and each ticket costs like $200. but it's not reality for most artists or concertgoers.
Annita Eleanor
Annita Eleanor 3 meses atrás
@ianism Probably bc I attend mainly rock & kpop concerts for rather big name artists (at least for their respective scene) & I live here in NYC, but most of my concert tickets are $45 minimum averaging $65 for mid sized venues. You're right tho that in the 2nd hand market it is possible to get $20~$35 tickets last minute before the show, although they may be crappy seats.
Mark Swan
Mark Swan 3 meses atrás
If you include grade school and community orchestra’s in the artist population, you could maybe get to an average ticket price of $35. For known, name artists, no way.
Minh Thu Vũ
Minh Thu Vũ 3 meses atrás
It's too cheap for a super stadium show
Leinoni Bishop
Leinoni Bishop 3 meses atrás
Pearl Jam’s fight with Ticketmaster was part of an anti trust investigation in the 90’s as well and that investigation ended rather abruptly with the government siding with Ticketmaster. I’m sure it had nothing to do with one member of the investigating committee becoming a very highly paid executive at Ticketmaster…. PJ lost a lot of money on their tours in those years trying to fight Ticketmaster and keep their ticket prices affordable.
Not Steve
Not Steve 3 meses atrás
My friends and I bought tickets to a concert at the local state fairgrounds. The price per ticket was unknown until the purchase was completed, which came out to $75 per ticket when the total was divided 5 ways. The actual paper tickets were then mailed to me, with $25 printed right on front. Which means we paid triple the face value after “convenience fees” and other fees were applied, even though this was the only way to purchase them. When I called customer service to complain, they told me they could only refund the face value and that it would take 2 weeks.
The Godblogger
The Godblogger 4 meses atrás
I worked for Ticketmaster back in the early 1990s. It was a total fiasco then. The fees were ridiculous but TM had a captive market. In the 30 years since, nothing has changed. It seems like competitors would have come along with a better package. I guess TM just knew how to do it best.
1x TV
1x TV 4 meses atrás
They do know how to do it best, and honestly, nobody was big enough to challenge it. It takes a lot of people to make change and this happens ALL the time many times throughout 30 years. Now that we have Bad Bunny, BTS, and of course Taylor Swift who to me are one of the biggest ever acts right now, this has now got the momentum and attention that it deserves. I hope they come to a solution for not only the artists and TM/LN, but more importantly the fans that make the wheel turn. This must be addressed. And I’m here to watch it go down ..
The Godblogger
The Godblogger 4 meses atrás
@1x TV Call me a cynic but I'm guessing not much will change for 93% of the musical acts. Somebody like Taylor Swift or Beyonce may have the clout to work out individually beneficial deals for their concerts and promotions, but most artists and acts will do business as usual.
1x TV
1x TV 4 meses atrás
@The Godblogger No, I agree with you. I don't think the system will change legal wise, and also how TM operates. Bc the fact is, there isn't no present solution to ticket buying OTHER THAN physically going to the box office and lining up.
Fark 3 meses atrás
@1x TV Swift is not going to do anything to Ticketmaster, she won't be willing to take a pay cut on her concerts or to play more concerts to bring prices down. Pearl Jam fought Ticketmaster back in the day and it didn't work out.
Jaylen Calinaw
Jaylen Calinaw 3 meses atrás
Swifties' collective frustration and outcry are valid and justified because they're not getting just one course meal from Taylor; this time, she will be serving several entrees composed of 3 or more genres spanning multiple albums that date back from her country beginnings. Meaning to say, fans who were not able to enjoy her previous tours will now have the chance to experience them FOR THE PRICE OF ONE. On Eras Tour, people will literally see Taylor perform live in years, hear the songs they've come to love and relate to growing up, and witness her musical evolution.
Jason Quigley
Jason Quigley 4 meses atrás
I think musicians should form a kind of union to push back against the power of ticketmaster. Especially if they can get the biggest artists to join up (the Taylor swifts of the world) they can force ticketmaster to accept more musician friendly terms. It would not be without precedence, just look at the screen actors guild.
Leinoni Bishop
Leinoni Bishop 3 meses atrás
Pearl Jam tried this in the 90’s (they were one of the biggest selling rock bands on the planet at the time) but no other bands were willing to give up their tour dates with Ticketmaster venues to help fight. PJ tried to keep fighting alone but it didn’t go anywhere.
Jason Quigley
Jason Quigley 3 meses atrás
@Leinoni Bishop Sad, but perhaps the worse things get the easier it will be to persuade other musicians to take action. Also, if anything the music industry is more centred around a small number of artists and record companies. I'd say less than 100 artists are over half the revenue. They alone could swing things, and they're wealthy enough to withstand financial pressure.
Evil bred
Evil bred 4 meses atrás
Ticketmaster is just the worst. If there ever was a opportunity for an anti-trust breakup, this is it. Break up Live Nation and allow actual competition to flourish.
Matt Hylkema
Matt Hylkema 4 meses atrás
Competition for ticket resale? I thought scalping was illegal.... tickets should be sold by the venue directly with no middle man
AmurruMan 3 meses atrás
There was no mention of Ticketmaster platforms basically legalizing ticket scalping on the secondary market. It is crazy how much more than face value you have to pay for sporting events etc. And Ticketmaster has managed to obliterate resellers. I used to buy off kijiji but someone decided that should be illegal now those tickets are on TM for even higher prices and extra fees…… WTF? They were worried about fraud in the secondary market so now Ticketmaster does it openly on their website and it’s legal?
RailRoad502 3 meses atrás
Exactly, it's wild to me they get away with this when the evidence they even encourage scalping behind closed doors is not hard to find. They should be slapped with stupid high fines, but likely they'll get away with it because $$$$.
madison 2 meses atrás
This was how I felt with StrayKids a year ago! The website crashed one year ago when I want in line to purchase the tickets, luckily the artist offered another concert date but this was the first time getting fishy with ticket master. This was months prior to the Taylor Swift and I purposely didn't even attempt Taylor Swift because I was so traumatized from the experience from straykids in spring 2022. I remember that the ticket price was $150 for nose bleeds then someone bought out all the tickets and resell was over $1000 seconds later of the start of the sale! It ruined concerts for me forever!
rinapop 3 meses atrás
I've literally only ever been to a concert twice in my life because the cost of any ticket to a concert is so prohibitively expensive that it would send me into debt. It shouldn't be like this
Mx y747488
Mx y747488 3 meses atrás
What a brave thing to do as a small band to speak out
solracer66 3 meses atrás
I think it's quite possible that Taylor Swift may have more power over Ticketmaster than the Federal Government. She did force TM to have a "second chance" ticket sale for verified fans who has been offered a pre-sale chance but failed because of glitches/competition to purchase tickets the first time around. I was one of those that got locked out the first time but I did manage to purchase a single ticket (I figured my odds were higher that way) in the second-chance sale which instead of being first-come first-serve was handled more like a lottery (or at least TM said so, who knows what went on behind the scenes). I think Ms Swift should band together with other major concert artists and a different ticketing company or perhaps start one of their own in a similar way to how Charlie Chaplin, Mary Pickford, Douglas Fairbanks and DW Griffith created United Artists. TM is nothing without these major artists so I think only they can have a serious effect on them.
Minh Thu Vũ
Minh Thu Vũ 3 meses atrás
She's even not a billionaire. What is in your mind? Just bc she is biggest artist doesn't mean she can do anything to against capitalism who control the economy
solracer66 3 meses atrás
@Minh Thu Vũ She has a net worth of $450 million so she is well on her way. After the Eras tour is over I'm betting that will easily be over half a billion and probably more than that. How much would it cost to launch a competitor to Ticketmaster? I'm sure that she has the money, wherewithal and intelligence to pull that off if she decided she wanted to do that. Or she could partner with an existing competitor and pull other big acts over to them. Certainly any of this would be more than our ineffectual Congress can accomplish given it took them a week just to elect a Speaker, lol.
LM 3 meses atrás
@solracer66 God love your naivete and enthusiasm.
SoulFireOnFire64 Mês atrás
@Minh Thu Vũ She got Apple to pay Artist for certain steaming they weren’t getting paid for. She told them either Artist start getting paid or I am pulling ALL MY MUSIC.. They did it!!!
Lubin Tasevski
Lubin Tasevski 4 meses atrás
Giving Ticketmaster that "Creed" option was simply allowing Ticketmaster to self police with no oversight. It's the same with other industries, like healthcare and pharmaceutical. Laws do not protect people like they should, they protect businesses.
Hannah Neirman
Hannah Neirman 4 meses atrás
I get the nosebleed seats every time I go see Gaga, the kind of seats where you can basically touch the ceiling at United Center and need binoculars. I’m such a sucker to just want to be at the concert. Let’s bring some reformation and not stop until we can see Gaga or Taylor or Beyoncé without getting screwed especially these ticker sellers dumb fees!!! And the nerve of asking if I want ticket insurance!!!!
The Devil's Advocate
The Devil's Advocate 3 meses atrás
How much is ticket insurance?
John 3 meses atrás
@The Devil's Advocate "More than you can afford pal - Ferrari"
Marc-Antoine Blaquière
The sad thing is that over the last decade, Live Nation (LYV) didn't have one single year with positive net income. How can an extreme monopoly be unprofitable ? It's hard to fail that big !
Eschaton 28
Eschaton 28 4 meses atrás
Because it's a manipulation to avoid taxes and dividends.
Andrew Weaver
Andrew Weaver 4 meses atrás
They make all their money on secondary markets.
Phoenix 4 meses atrás
At this point, I expect to see accusations of "money laundering" from financially illiterate people.
pmb6667 4 meses atrás
'Creative Accounting'.
Neepa Gummapu
Neepa Gummapu 3 meses atrás
its interesting that when, we, bts army said this same thing years ago (some time in 2018-2019) no one batted an eyelid but now when it happened to taylor, you all ended up taking action. shows how much america decided to fight against monopoly after it happened to one of their own. doesnt matter if foreign artists go through all that, right?
Yo_Bentley 4 meses atrás
I’ve been screaming this since 2018. Ticketmaster/Livenation is a scam. They buy up all the tickets & resale them to us. I would only buy a ticket now if the artist sales their own tickets like LANEONE or festival tickets. I would buy Lawrence own self Tickets every time.
Earl Gray
Earl Gray 4 meses atrás
They don't "buy up all the tickets", and they are not scalpers. They are essentially resellers. What you're leaving out is that on average most events don't sell out, some do. What do you think happens when this resellers buy seats that don't sell"?
alohabobby laguna
alohabobby laguna 3 meses atrás
this could work when only when you do not have any real overhead for a smaller production i saw Foghat at Chads bar in Big bear Calif
Muther Goose
Muther Goose 4 meses atrás
back in my day, we had to line up at the box office to get tickets. then they got hi tech and handed out random numbers which was the order in which you could line up to get tickets. the struggle was real.
Jack Donovan
Jack Donovan 4 meses atrás
There's too many people out there who have no idea what a monopoly is, or how it works. They have no idea how it affects their ability to afford things. Maybe they'll start waking- up.
miamiboarder 3 meses atrás
Whenever I decide to see a concert and I see it is sponsored by LiveNation, I simply don't attend. Their service fees are abusive.
Yomna Islam
Yomna Islam Mês atrás
Lets just remember that Taylor's team knew this was going to be a hit, they asked Ticketmaster if they could handle that kind of demand, they assured them that they could
Last Name Retired
Last Name Retired 3 meses atrás
I been to only one big concert vis ticketmaster. The fees and tack on costs took my $160 tickets purchase to over 300. Absolute criminals.
GraciasAlbarbu TheMoneyMachine
who forced you to buy those tickets? no one.. so you only have yourself to blame... a concert is not food or housing... no one can protect you from your own stupid decisions.
Maria r
Maria r 3 meses atrás
@GraciasAlbarbu TheMoneyMachine is not ok to rob people just because they want to have some fun . How about the artist ? If no one goes they dont make money .
anisa nurraudah
anisa nurraudah 4 meses atrás
Seeing how powerful of an artist Taylor Swift really is, can she included "universal health care system" lyrics on her next album please? That woman is BIGGER than music now.
Aaron Morris
Aaron Morris 4 meses atrás
"Give me free stuff!"
M 4 meses atrás
@Aaron Morris how is healthcare free stuff, are you telling me you'd watch another human die because they don't have money for life saving surgery. Aaron do you understand you are only 2 nights from being bankrupted by our healthcare yes you. The ambulance alone is 5-10k. Don't even get me started on cost of the bed a night.
Nun ur biznis
Nun ur biznis 4 meses atrás
@M comments like these are from people who hop online to cause fights because they have no lives. It’s not even worth using sense with him.
M 4 meses atrás
@Nun ur biznis good point
Duke 3 meses atrás
Agreed they are a monopoly. We didn’t go to a concert. We went to a local semi pro hockey game and paid $43 in fees on our 3 tickets. The tickets were $30 a piece. Total rip off
Stephanie Brown
Stephanie Brown 3 meses atrás
The last 4 concerts I considered going to I couldn’t find a ticket less than $150 before fees. Madonna and Shania Twain were charging around $400. It’s so expensive
Vernons Closet
Vernons Closet 3 meses atrás
I just feel bad for these smaller artists that end up suffering. Crazy.
꧁RadicalRick꧂ 4 meses atrás
*Ticketmaster & Live Nation: We did an internal investigation and found that we've done nothing wrong.*
Isaac Alonzo
Isaac Alonzo 3 meses atrás
With current tech, bands should develop their own ticket sales platform and bypass them all together. But for big artist is going to be even harder since they need those massive arenas.
MIKELIN8 3 meses atrás
They're robbing artists with the nebulous fees, they're robbing fans with their nebulous fees. Why should the promoter be allowed to be the only one in entertainment to be profitable?
Spoiler Alert
Spoiler Alert 4 meses atrás
The band is hired based on their own set fee (or quote) by the promoter. The promoter can charge whatever they want when selling tickets. The promoters go thru Ticketmaster to sell the tickets and get as much as they can. If bands were to promote their own shows, they'd have to put alot of money up front in booking the arenas. Right now they just show up where they're hired. There's the rub. ☮️
mondegreen 4 meses atrás
worth pointing out that 99% of professional bands dont play arenas
Leinoni Bishop
Leinoni Bishop 3 meses atrás
Most of the venues have exclusive contracts with Ticketmaster so even if the artist wanted to promote and book their own shows and sell their own tickets they wouldn’t be able to.
Amma Opoku
Amma Opoku 3 meses atrás
In the UK we have what is called a competition commission to minimise the impact of organisations such as Ticketmaster monopolising an area of business e.g ticketing
Uplift 4 meses atrás
They are crooks. All the BS, "We take these matters seriously...we have a responsibility to do better...we made a mistake" rhetoric is a cop out because they knew exactly what they were doing.
Leinoni Bishop
Leinoni Bishop 3 meses atrás
The resale market is just as big of a problem. A vast majority of the tickets are immediately bought up by bots so they can be flipped and resold for 10 times the price. I managed to get Pearl Jam tickets last fall and the tickets went on sale at $100-200 bucks for the pit. 3 minutes later they were completely sold out. Somehow I managed to get $100 tickets in those first couple minutes (which is still pretty expensive) but I checked back a couple hours later and they had tons of seats available again at $350-2000 for the pit. The mark up continued to get higher and higher as the concert date got closer. And somebody bought those tickets at that crazy price too, because the stadium was packed at the concert.
strangerkitty18 3 meses atrás
Makes it worse is that Ticketmaster profits off of the initial sale and the re-sale. So it's not in their best interest to cap prices anywhere.
Leinoni Bishop
Leinoni Bishop 3 meses atrás
@strangerkitty18 yep and the artist only gets a cut of the original sale.
Kria 3 meses atrás
The worst part of this, at least from my European perspective, is NOT knowning the actual price. Like, that is illegal where I'm from. The price that is displayed the 1st time you see the seat chart has to be all-inclusive, like no surcharge is allowed. This is ridiculous
3028547 3 meses atrás
Kinda hate how it took this long for Ticketmaster to finally start getting held accountable for something. There’s a lot that needs to be changed with Ticketmaster. This isn’t even a Taylor Swift issue this has been an issue for MANY! It’s just that Taylor was able say herself how she as the artist became aware of the situation that got more ppl and Ticketmaster finally talking
Jorge Ramos
Jorge Ramos 3 meses atrás
Very well explained and broken down. Thank you for your hard work.
Elizabeth Guzman
Elizabeth Guzman 3 meses atrás
In México when bad bunny had a concert in México city, thousands of people were left out, because the over sale tickets, and sold the same tickets twice. Can you imagine how mad people were??
Tjlap 3 meses atrás
Aren't there more ways to buy tickets for these events? Thought monopolies were illegal! 😮
Arnold Oliver
Arnold Oliver 4 meses atrás
Both live nation and ticket master needs to be broken up but unfortunately that's not gonna happen
gritsngranola 3 meses atrás
So glad I went to concerts in the 70's! I remember in 1974 Day On The Green seeing Gary Wright, Fleetwood Mac (pre Stevie Nicks & Lindsay Buckingham), Dave Mason, Peter Frampton & Robin Trower for $8!!! I do believe it was a Bill Graham Presents. Those WERE the daZe LOL LOL LOL LOL
Weld Snow
Weld Snow 4 meses atrás
I refuse to pay for tickets through Livenation or Ticket master. The only way it will change is for everyone to do the same and they would be forced to be be reasonable priced, but that will not happen as they take advantage of obsessed fans who really cannot afford the tickets.
Terry Santacruz
Terry Santacruz 3 meses atrás
I cried too when I almost didn’t get Beyoncé tickets but I ended up getting bad seat tickets they were all sold out
crm1225 4 meses atrás
The alternative is having over a dozen apps on your phone to hold tickets, which people also wouldn't like. I have 8 ticketing apps on my phone, which I use almost as frequently as Ticketmaster, and they all have similar fees. People will pay more for convenience
Alan Barber
Alan Barber 4 meses atrás
Screw apps, you used to go get in lines at ticket counters to go buy physical concert tickets for the shows you want to see. I have a shoebox full of paper tickets i can hold and reminisce about. It's way better.
Steven Caio
Steven Caio 3 meses atrás
@Alan Barber Not everyone has the time or physical ability to wait hours in line in different weather conditions for tickets. Most venues also lack the ability to service that much demand. Online is better and more efficient for the vast majority of people.
John Samoilis
John Samoilis 3 meses atrás
@Steven Caio The only way to solve this issue is Weighted Lotteries with automatic purchases based on the credit card info provided.
Ar Sx
Ar Sx 3 meses atrás
Ticketmaster has been a problem for a long time now. Nothing has been done to resolve this.
movie edits 101
movie edits 101 3 meses atrás
I want YG and hybe to launch a ticket distribution survice together. BTS and blackpink tickets gets sold over 10 times the value.
Steven 4 meses atrás
If only tickets are sold with name and dob attached such that they can't be resold by another entity other than authorized sellers.
sketchmania13 3 meses atrás
It’s concerning cause if they let this monopoly happen then what others are slipping through without the public knowing ….
Dexter Moore
Dexter Moore 3 meses atrás
I remember when Kurt Cobain was shocked about how much Madonna was charging for her Concert Tickets. Kurt thought that was insane. Nirvana sold tickets at fair prices. Kurt was a decent and cool guy. Miss you, Kurt.
KYB77 3 meses atrás
Am surprised it's the fans are the ones trying to shade a light on this unlike the artists who to seem to have more power
ninjagirl226 3 meses atrás
I still don’t understand how Ticketmaster is a monopoly when I’ve only had to use it for one sporting event and I go to events all the time. Lol
Shannon Schaerer
Shannon Schaerer 3 meses atrás
I've HAD to pay for concerts FROM Ticket Master that we're already being sold by other people who paid less for them. I've never fully understood that. Thank You for THIS!! I understand a LOT more now! Absolutely Ridiculous!! Obvious Corruption - but in more messed up ways than I had known B4 watching this. Good Video!!
Mardy Atienza
Mardy Atienza 3 meses atrás
This happened too in PH most concerts under live nation even the pres sale hour and days ago already glitching w/ the same reason and not having solution then later on Mark up prices showing up😤😳 disappointing, I don't know y the concert producer let this happen too,
The Dude
The Dude 3 meses atrás
sometimes having two options is better than a monopoly for those in power, so they know not to interfere with each other
MoreInfo 4 meses atrás
Ticketmaster fees are absurd! Cannot stand Ticketmaster. Hell, all of the fees to buy tickets are insane.
Adam Patterson
Adam Patterson 3 meses atrás
I think OK Go got it right early on by driving people to their email newsletter. Maybe others do this more now but they have always been marketing to their fans.
1mezion 3 meses atrás
the appropriate authorities allowed Ticketmaster to have a monopoly but didn't expect them to engage in monopolistic behavior it's an organization run by human beings, they expect them to be ethical and self-police with that much power? either they are stupid or incompetent
Fifty 2 meses atrás
I can't wait to revisit this story in 10 years when nothing has changed again.
Patrick Leclerc
Patrick Leclerc 3 meses atrás
I have money, not afraid to spend it but when it comes to concerts, i refuse to go as they are way over's gotten plain ridiculous and now we know why!
All Senses Firing
All Senses Firing 3 meses atrás
I used to work at a ticket printing company back in 1981-1984. It's not that hard selling /printing tickets. We were a pretty small outfit in Kansas City. These bands could hire 4-6 people in their local community to do this for them with laptops and ticket printers.
jeff r
jeff r 3 meses atrás
It’s good that this story mixes in a lot of humor.
Javier 4 meses atrás
I remember when this hit the news. I hope they get sued to oblivion
Wayne Nero
Wayne Nero 3 meses atrás
Great insight into this Ticket Master issue. I hate the idea of an artist getting ripped off. If a Madonna ticket sells for $600 then Madonna should be getting $500 of it, Not $6!
Brandon 3 meses atrás
That's how the record companies & venues have worked for years. Promotion isn't cheap. Everyone should have learned that with Colonel Tom Parker when he managed for Elvis
Annita Eleanor
Annita Eleanor 3 meses atrás
Imagine being told you were gonna be payed $42 but getting only $6 😱
bsboneless1 3 meses atrás
Imagine being told you were going to see a great concert and then finding out its taylor swift 🤮
Bryden MacDonald
Bryden MacDonald 3 meses atrás
Taylor happens to be a genius. She will think of something and I think it'd be wise for you all to listen. Maybe tickets day of, cash only, 4 max per customer, venue only, extra localized show locations. Let the venues bid on hosting her. Let that girl take a damn nap between shows and dates too for cripe sake and lip sync if she wants maybe even let the fans perform instead and judge their talent. She needs something to write about. Not scalpers and bots. If you're caught scalping a ticket registered or not to your id, which you'll have to furnish with the members/guests in your party to attend, maximum prison sentence or you have to live in a tent homeless for five years. You know? Like why does everyone have to capitalize off of one another? We've really got no other life we'd rather be living? Yikes. This currency stuff is so turnt and burnt out. If you stopped wearing her out with stress, she'd probably love to perform more intimate shows for you. If you miss one, don't worry, another one will come along. In the meantime, create your own love story. I can't stand that we taught AI to steal, hoard, and scalp. Who does that?!?
P.S. Kim
P.S. Kim 3 meses atrás
ticketmaster needs to hire a software engineer from a gaming company cuz for example someone who's worked on one of those MMORPGs would be knowledgeable about designing a platform that can handle heavy traffic
A 4 Anonymous
A 4 Anonymous 3 meses atrás
As of Friday, February 3rd, 2023 this video has had over 322K views but only 779 comments about a very serious issue, unfair, unlawful and corrupted corporation "Ticketmaster" mistreating not only the Artist & Bands we love to see and listen to, but taking full advantage of and ripping off all the fans worldwide that support the Artist & Bands!... How has nothing been done about this and why hasn't it garnered a hell of a lot more attention - just INSANE!.... 🤯
John BEE
John BEE 3 meses atrás
Despite claims to the contrary, our existing society has far far far too much money (credit) and wealth (debt). Ludicrous tonthink someone would spend $5000 for a ticket to an event. Weird. Live Nation should use FOMO as their tag line. The only group who made TicketMaster an overarching monopoly is the venue goer who continues to pay to see.
Michael Yun
Michael Yun 4 meses atrás
Simple make ticket sales to concerts and different venues like airline tickets. So you have to use your real name to purchase the tickets and venues have to check ID
Matthew 3 meses atrás
It’s almost like the major, publicly funded stadiums have been hijacked by tiketmaster.
kent Grey
kent Grey 3 meses atrás
If you are a performer who uses ticketmaster you should know that this ALONE is the reason I stopped even trying to see big name acts. I only do small venues now.
darlinnikki 3 meses atrás
I wish other artists used other platforms like Lawrence. Live Nation/Ticketmaster is literally screwing everyone, the artist and the concert goer!
coda creator
coda creator 3 meses atrás
I saw Ozzy in 1980 for $10.50. Last arena show I went to, Bon Jovi, cost me $250 to breathe Everest air. Ticketmaster and Live Nation have pushed me out of the live music market. Ditto sports. It’s f*cked up. Stuff we could afford to do in the 80s, we can no longer afford. And that’s not a problem with me, it’s a problem with the system and the BS argument that the market is inherently fair.
Kristin Chong
Kristin Chong 4 meses atrás
Its kinda sad how even this news story is marketed there's so much more at stake. Like what does it say about artist making music, having venues, and even beyond what I know, what does that say for what apps are and what it says about marketing like does it own Taylor swifts likeness. Like its weird it should be more about power grabs from web2 to web3 and all the shady businesses exploiting people who just really like something or like if you think like why kpop is like a thing we have to deal with manufacturing fandom.
debra lerner
debra lerner 14 dias atrás
this is unbelievable there was a time when a concert ticket was 12.00 yesTWELVE DOLLARS! as a fan of NEIL DIAMOND i followed him all the way from 1976 till the last concert in 2018 the expense is staggering it was much easier when i went to the venue and bought the ticket i was happy camping out and proudly receiving the treasured ticket now its a dog eat dog a jungle of trying to get tickets it was at one time in the beginning first come first serve now its scalpers who receive the tickets first even though there is a limit that didnt help no true fan likes this my sympathies go out to the taylor swift fans it isnt fair but you still have to put up with these people who do this big scam ticketmaster should be ashamed but they arenot i wish it would go back to the beginning buy the ticket at the venue 🙂
tiago quental
tiago quental 3 meses atrás
Do people remember the 90`s with Pearl Jam cutting relations with Ticketmaster and getting burned?
Leinoni Bishop
Leinoni Bishop 3 meses atrás
I’m sure it this will be sold to the public as something Taylor Swift discovered and came up with because stunning and brave.
Tim Brunet
Tim Brunet 3 meses atrás
Live Nation owns not only large venues they own small venues. Its simple live nation needs to sell all venues. All venues large and small can simply sell their own tickets. No reason for venues to use anyone else's ticket programs. There is no Need for Ticket-Tron-Ticket Master.
Hard Rock Master
Hard Rock Master 3 meses atrás
Ticketmaster invented the fees.
leos1023 3 meses atrás
I can get that missing out on a concert that you looking forward to maybe sad. But I don't think it's that serious for you have to cry on social media potentially in front of millions of people.
MrNavidad 4 meses atrás
AEG isn't any better as far fees go, I backed out of going to shows over their pricing too. And here in Vegas it's basically just those 2 companies that do the ticketing for the major concerts.
Zero Charisma
Zero Charisma 4 meses atrás
Please show me where a concert ticket is $35 on Ticketmaster.
turquoiseshopaholic 3 meses atrás
These artist can stop this, they have a choice. We all have a choice as artists and consumers. People will choose convenience over the greater good any given day and twice on Sunday.
Nelly Tann
Nelly Tann 3 meses atrás
I am fine with that, if they can they can but just hope the prices don’t get crazy
UGNA 27 3 meses atrás
Prices are insane. I wanted to see blink 182 and muse. Prices were outrageous
Maxwell Murmur
Maxwell Murmur 3 meses atrás
The problem is she stays out too late and goes on 1 too many Dates.
King Chrome
King Chrome 4 meses atrás
If only concerts could be even more crowded than they are
Steven Caio
Steven Caio 3 meses atrás
Yeah let's not do that. Each venue has a set capacity that it was built for. You can't legally or safely take a venue designed to hold 5,000 people and expect to fit 6,000 people there. It isn't safe. Maximum occupancy isn't a suggestion. It is strict because during the times when it wasn't implemented people got seriously hurt or died.
Generation X
Generation X 4 meses atrás
I would spend my whole day camping instead watching Taylor Swift dramas.
Roberta Sirgutz
Roberta Sirgutz 3 meses atrás
In the 70s, there were LOTS of players. Don Kirschner, Burt Sugarman, ....... The artists' manager should make the decision, combined with market forces.
aries a
aries a 3 meses atrás
Prohibit resale of tickets and the acceptance of resold tickets and you'll solve the issue. But they probably don't want to do that as they get a percentage from each sale.
justinttttt 3 meses atrás
the only way to stop live nation is ALL artists strike against them
Timooooo 4 meses atrás
This is one thing republicans and democrats should unite against. It's not just that they have monopoly over the market, but they have terrible practices such as the ridiculous fees, and allowing and even encouraging ticket resellers (scalpers) to buy tickets in bulk and resell it elsewhere for many times the original price, while at the same time not allowing regular fans to sell their own ticket on their platform. They're really screwing the fans, the venues, and the artists!
MrRapmaster19 4 meses atrás
The crazy thing is they are. In spite of all the division, the attacks against Ticketmaster are coming from both sides. First congressional hearing saw Democrats and Republicans both attack them for being an unregulated monopoly hurting consumers. Kinda refreshing to see.
John Samoilis
John Samoilis 3 meses atrás
Are their fees really rediculous. They manage tens of millions of customer accounts. They have an app they have to manage. They have created technology which have pretty much eliminated fake tickets as the tickets are now on your phones ticketmaster app and the barcode either rotates or you put the ticket in your apple/google wallet and they use NFC technology to scan the ticket off the wallet. It costs a lot of money to run that infastructure plus they need to make some sort of profit.
MrRapmaster19 3 meses atrás
@John Samoilis The issue is less so the fees at face value, and more that literally nobody can compete with them since LiveNation (their parent company) owns a lot of the major venues around the country. Having fees is understandable, the issue is nobody is allowed to compete in that regard, so Ticketmaster can set whatever fees they want and nobody can compete on price, which is awful for consumers. Ticketmaster should've never been allowed to merge with LiveNation in the first place.
Robbie Garber
Robbie Garber 3 meses atrás
I feel like we should've figured this out after the John Oliver piece on it.
Charlotte 3 meses atrás
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Hannah David 3 meses atrás
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Hannah David
Hannah David 3 meses atrás
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YK 3 meses atrás
4:24 - "...Live Nation takes its responsibilities under the antitrust laws seriously and does not engage in behaviors that could justify antitrust litigation". Ah okay so as long as something can't be used directly against them in litigation, it's fair game then? Time to break them up.
gbonkers666 3 meses atrás
Actually, breaking these companies up are not a bad idea...but remember when Pearl Jam tried to do this in the 1990s? Tickmaster and LN still around....
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